Every repair,tracked to done

An AI interactive walk-through for S.W. Management

The problem

Right now, a repair lives on paper

A tenant fills out a paper repair form and drops it at the office. Someone logs it by hand. It gets done, or it gets lost.

Across 176 units, it's difficult to keep track of it all on paper

Repair slip#—
Repair slip4B
Repair slip14C
LOST?
The fix

couwed makes it one tracked flow

1

Reported

A tenant scans a QR and fills a short form

2

Routed

It becomes a work order, assigned to the right person

3

Fixed

They see what's needed and do the job

4

Closed

Signed off and on the record — stock updates itself

Every request becomes a work order the moment it comes in, and you can see where each one stands

See it run

From the lobby to closed, in one flow

couwed · S.W. Management
Scan to report a repair
Posted in the lobby
S.W. Management
Repair request
14C
What's wrong
Describe the issueLeaking faucet, kitchen
Best time / details
OptionalAnytime, building has key
Access for repair staff
Someone homeStaff has key
Signed
Your nameDana Whitfield
Request sent
The building has it
app.couwed.us/work-orders
Work orders The Camelot · 176 units
UnitIssueAssignedStatus
14CLeaking faucet, kitchen TenantReported
7ANo heat / hot water TenantSuperIn progress
22FBroken buzzerHandymanAssigned
3DClogged drainSuperDone
14CWO-1042
Leaking faucet, kitchen
RoutineLeaking pipe / faucetTenant
1Reported
2Assigned
3In progress
4Done
Parts used
Faucet cartridge1 eachpending
Suggested for this issue
Assigned to
Unassigned
Routes by issue type
Status
Reported
  • Reported by the tenant
  • Routed to the right person
  • Fixed on site
  • Closed & logged
What you get

Three things change

14CLeaking faucetReported
7ANo hot waterIn progress
3DClogged drainDone

Everything in one place

Every open request across the building, on one screen

9B · RadiatorDue in 0:03
Emergency · 24h target
Flagged overdue
Before the second call

Nothing slips

Overdue work flags itself the moment it passes target

Faucet cartridgeIn stock
used in 4 recent fixesReorder 6

The closet keeps itself

Use a part, the count drops, and reorder is suggested

On the ground

It fits the people doing the work

No new way of working. One place instead of a clipboard.

The super
Work routes straight to him. He marks it done and logs the part he used.
The handyman
Buzzers, locks, lights. He sees what's his, in order, without a call to find out.
The office
The whole building at a glance: what's open, what's overdue, what to reorder.
Where to start

Start with one building

We get it running on one of yours, you watch it work from day one, and you decide from there

Contact
Fatima Ashraf
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